Sophia was absent. Today was a wild goose chase. I tried contacting Sophia via Skype without success. I tried cell phone with similar results. Caitlin tried the grandmother without success. She (Caitlin) tried another number. A male answered and said Sophia wasn't there. I tried contacting her via Skype repeatedly without success. The lack of an Elmo hasn't hindered our communications because there haven't been any.