1.1 Why study statistics? - 3 things you must be able to do to be an informed consumer; 5 things you need to understand and use data to make decisions; 1.2 - The nature and role of variability - understanding what is usual variability and unusual variability; 1.3 - Statistics and the Data Analysis Process - 6 step process for data analysis; Vocabulary: population, sample, descriptive statistics, inferential statistics,